YouSpeak Terms & Conditions

Effective Date: 2026 · 生效日期：2026 年

1. Agreement

These Terms & Conditions ("Terms") govern your use of the YouSpeak application and website (the "Service") operated by SYNRISE LIMITED, a company incorporated in Hong Kong (Business Registration No. 81194066, website: https://synrise.co/). By creating an account or purchasing a subscription, you agree to these Terms.

2. The Service

YouSpeak provides AI-powered spoken-language practice, including real-time voice conversation, pronunciation assessment and learning reports. Free daily talk time is provided for evaluation; paid call-time packages extend usage beyond the free quota.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must be at least 13 years old (or the minimum digital-consent age in your jurisdiction) to use the Service.

4. Purchases, Pricing and Payment

  1. Call-time packages are offered in your local currency (USD/JPY/KRW; CNY where applicable). The price displayed at checkout is the amount you will be charged.
  2. Payments are processed by our third-party payment service providers (Airwallex for card payments; Alipay for CNY payments). We do not store your full card details on our servers.
  3. Purchased call time is credited to your account after the payment is confirmed by the payment provider, normally within minutes.
  4. Prices may be changed prospectively; changes never affect packages you have already purchased.

5. Refund Policy

Refunds are handled per our Refund Policy, which forms part of these Terms.

6. Acceptable Use

You agree not to abuse, resell, reverse-engineer or disrupt the Service, and not to use it for unlawful purposes. We may suspend accounts that abuse the Service.

6A. User-Generated Content and AI Conversations

Conversations, voice input and learning materials within the Service combine user-generated content (UGC) with AI-generated output (always labelled as AI-generated in the app). For all such content:

  1. Report: if you believe any AI companion or content violates these Terms (harassment, inappropriate or infringing material), you can submit a report via the in-app report entry; we will review and handle it within a reasonable time.
  2. Hide (block): once a report is submitted, the reported companion is hidden from you immediately (the "report-and-hide" rule), and you will no longer see it; the hide takes effect immediately unless we restore the companion after our moderation review.
  3. Moderation: the Service runs three layers of content-safety filtering (sensitive-word blocking, violation detection and a human-review channel); AI conversational output passes automated moderation.
  4. Automatic removal of high-risk content: content involving violence, pornography, hate speech, fraud or violations of applicable law will be removed immediately upon automated detection or a verified report; the related conversation may be terminated, and we may suspend or terminate the relevant account as the case warrants.
  5. No misuse: you must not use the Service to generate, upload or distribute unlawful, infringing or harmful content, nor induce the AI to produce violating content.

Cross-reference: how voice data is processed, how data is deleted and how minors are protected is described in our Privacy Policy (see "Information We Collect" and "Children's Privacy").

7. Intellectual Property

All content and software of the Service are owned by SYNRISE LIMITED or its licensors. You receive a limited, non-exclusive, non-transferable licence to use the Service for personal, non-commercial purposes.

8. Disclaimer and Limitation of Liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, SYNRISE LIMITED's aggregate liability arising out of or relating to the Service is limited to the amount you paid to us in the twelve (12) months preceding the claim.

9. Governing Law

These Terms are governed by the laws of Hong Kong SAR, without regard to conflict-of-law rules. Disputes shall be resolved in the courts of Hong Kong SAR, unless mandatory consumer-protection law of your residence provides otherwise.

10. Changes and Contact

We may update these Terms from time to time; material changes will be notified in-app. Continued use constitutes acceptance.

Contact: service@synrise.co
SYNRISE LIMITED · Hong Kong · BR No 81194066

YouSpeak 服务条款

生效日期：2026 年

一、协议

本条款适用于由 SYNRISE LIMITED（香港注册，商业登记证号 81194066，官网 https://synrise.co/）运营的 YouSpeak 应用及网站（下称"本服务"）。注册账户或购买即表示您同意本条款。

二、服务内容

YouSpeak 提供 AI 口语训练服务，包括实时语音对话、发音评估与学习报告。每日免费通话时长供体验；付费套餐可扩展使用额度。

三、账户

您应妥善保管账户凭据，并对账户下的活动负责。您须年满 13 周岁（或所在司法辖区的最低数字同意年龄）方可使用本服务。

四、购买、定价与支付

  1. 通话时长套餐以您的本币计价（USD/JPY/KRW；如适用为 CNY）。结账页展示的价格即向您收取的金额。
  2. 支付由第三方支付服务提供商处理（卡支付为 Airwallex；人民币支付为支付宝）。我们的服务器不存储您的完整卡信息。
  3. 支付确认后（通常数分钟内），通话时长将充值至您的账户。
  4. 价格调整仅对未来生效，不影响您已购买的套餐。

五、退款

退款按《退款政策》处理，该政策构成本条款的一部分。

六、使用规范

您承诺不滥用、转售、逆向工程或破坏本服务，不将其用于违法目的。对滥用账户，我们可暂停服务。

六A、用户生成内容与 AI 对话

本服务中的对话、语音输入与学习内容，由用户生成内容（UGC）与 AI 生成内容共同构成（AI 生成内容在应用内均带「AI 生成」标识）。就该等内容：

  1. 举报：如您认为任何语伴或内容违反本条款（骚扰、不当或侵权内容），可通过应用内举报入口提交举报；我们将在合理时间内审核处理。
  2. 屏蔽（隐藏）：举报提交后，被举报语伴将对您即时隐藏（「举报即隐藏」口径），您将不再看到该语伴；除我们审核后恢复外，该隐藏即时生效。
  3. 内容审核：本服务内置三层内容安全过滤（敏感词拦截、违规检测与人工复核通道），AI 对话输出均经过自动审核。
  4. 高危内容自动下架：涉及暴力、色情、仇恨言论、欺诈或违反适用法律的内容，一经自动检测或举报核实，将被立即下架，相关会话可被终止；我们有权视情节暂停或终止相关账户。
  5. 禁止滥用：您不得利用本服务生成、上传或传播违法、侵权或有害内容，不得诱导 AI 生成违规内容。

交叉引用：语音数据的处理、数据删除与未成年人保护，详见《隐私政策》（「我们收集的信息」与「未成年人隐私」章节）。

七、知识产权

本服务的全部内容与软件归 SYNRISE LIMITED 或其许可方所有。您获得有限的、非独占的、不可转让的个人非商业使用许可。

八、免责与责任限制

本服务按"现状"提供，不作任何形式的保证。在法律允许的最大范围内，SYNRISE LIMITED 就本服务承担的累计赔偿责任以您在索赔前 12 个月内向我们支付的金额为限。

九、适用法律

本条款适用中国香港特别行政区法律。争议由香港特别行政区法院管辖，但您住所地强制性消费者保护法另有规定的除外。

十、变更与联系

我们可能不时更新本条款；重大变更将通过应用内通知。继续使用即视为接受。

联系邮箱：service@synrise.co
SYNRISE LIMITED · 香港 · 商业登记证号 81194066

© 2026 SYNRISE LIMITED. All rights reserved. · Privacy Policy 隐私政策 · Refund Policy 退款政策