YouSpeak Privacy Policy

Effective Date: 2026 · 生效日期：2026 年

In brief: YouSpeak ("we") is an AI spoken-English training application. This policy explains how we collect, use, store and protect your personal information. We collect data only to the minimum extent necessary to provide the Service and protect it with encryption and other security measures.

1. Information We Collect

  1. Account information: the email address, nickname and encrypted password you provide when registering.
  2. Phone number: your phone number is used for account verification and trial activation.
  3. Country or region (user-selected): used to localize currency and content.
  4. Purchase records: purchases are processed by Apple; we store only the credited quota ledger.
  5. Voice audio: voice data you input through the microphone in conversation features, used for AI speech recognition, dialogue and pronunciation assessment. Audio is retained according to your settings after processing, for sentence-by-sentence playback and learning review.
  6. Conversation records: text conversations with your AI coach, learning assessment reports and practice data.
  7. Device information: basic information such as device model, operating system version and network status, used to keep the Service running properly.

2. How We Use Information

  1. To provide real-time voice conversation, speech recognition (ASR), speech synthesis (TTS) and pronunciation assessment services;
  2. To generate personalized learning reports and training suggestions;
  3. To maintain accounts, billing and customer support;
  4. To improve product experience and service security (including anti-abuse and risk control).

3. Information Sharing and Third-Party AI Services

To provide core features, your voice and text data may be transmitted to the following third-party AI service providers for processing:

ProviderWhat is sentPurpose
Deepgram (United States)Voice audioReal-time speech recognition (ASR)
Alibaba Cloud DashScope / Qwen (China)Voice audio, transcribed textSpeech recognition, AI dialogue, voice synthesis (TTS)
DeepSeek (China)Transcribed textBackup AI dialogue channel
Microsoft Azure AI SpeechVoice audioPronunciation assessment (phoneme scoring)
SentryCrash and performance diagnostics (no account identifiers)Stability diagnostics

We require each provider, by contract, to process the data only for the purposes described in this policy and to apply data-protection measures at least equivalent to those described in Section 4 (encryption in transit via TLS/WSS, access controls, audit logging).

Except for the providers listed above and where required by law, we do not sell, rent or share your personal information with any third party.

4. Data Storage and Security

  1. Data is stored in Alibaba Cloud data centers in Mainland China and Singapore depending on user region, with encrypted transmission (TLS/HTTPS/WSS); cross-border transfers, where applicable, are protected by encryption and receive an equivalent standard of protection;
  2. Voice audio storage is protected by access controls and encryption, accessible only to authorized personnel;
  3. We protect data security through access control, audit logging, vulnerability management and other measures.

5. Data Retention and Deletion

  1. Account data is deleted after you cancel your account;
  2. Voice audio is deleted when you delete it or when your account is cancelled;
  3. You may delete your account and personal data at any time via our account deletion page (youspeak.me/en/account-deletion) or by emailing service@synrise.co.

6. Children's Privacy

We provide an English learning feature for children (Miss Lily). Children's personal information is specially protected in accordance with the Personal Information Protection Law of the People's Republic of China and applicable laws. We recommend that guardians supervise children's use of the application.

7. Your Rights

Under applicable law, you have the right to access, correct and delete your personal information, to withdraw consent, and to cancel your account. You may exercise these rights through the contact information below.

UGC & AI content rules: how to report or block a companion, and how we moderate and remove high-risk content, is set out in the Terms of Service §6A (user-generated content and AI conversations).

8. Policy Updates

This policy may be updated as the product and legal requirements evolve. Material changes will be announced in-app or by email. Continued use constitutes acceptance of the updated policy.

The YouSpeak app itself does not use any tracking or advertising cookies — your preferences are stored locally on your device (localStorage) and are not used to profile you. Our website (youspeak.me) is protected by a cloud security gateway that may set one security-only session cookie (acw_tc): it is HttpOnly, lasts only for the duration of your visit, contains no identifiers used for advertising or cross-site tracking, and is never shared with third parties. This is a security measure, not a tracking technology.

中文：YouSpeak 应用本身不使用任何追踪类或广告类 Cookie——您的偏好设置仅存储在您设备本地（localStorage），不用于用户画像。我们的网站（youspeak.me）由云安全网关防护，可能设置一枚仅用于安全的会话 Cookie（acw_tc）：该 Cookie 为 HttpOnly、仅当次访问有效、不含任何用于广告或跨站追踪的标识符，也绝不与第三方共享。这是安全防护措施，不是追踪技术。

9. Contact Us

If you have any questions about this policy or your personal information, please contact:
Email: service@synrise.co
Entity: SYNRISE LIMITED (Hong Kong, Business Registration No. 81194066)

YouSpeak 隐私政策

更新日期：2026 年 · 生效日期：2026 年

简要说明：YouSpeak（"我们"）是一款 AI 英语口语训练应用。本政策说明我们如何收集、使用、存储和保护您的个人信息。我们仅在提供服务所必需的最小范围内收集数据，并采取加密等安全措施保护您的数据。

一、我们收集的信息

  1. 账户信息：您注册时提供的邮箱地址、昵称及加密密码。
  2. 手机号：用于账号验证与试用开通。
  3. 国家或地区（用户自选）：用于货币与内容本地化。
  4. 购买记录：购买由 Apple 处理，我们仅存储充值后的额度台账。
  5. 语音音频：您在通话功能中通过麦克风输入的语音数据，用于 AI 语音识别、对话与发音评估。音频在处理后按您的设置保留，用于逐句回放与学习回顾。
  6. 对话记录：您与 AI 教练的文本对话内容、学习评估报告与练习数据。
  7. 设备信息：设备型号、操作系统版本、网络状态等基础信息，用于保障服务正常运行。

二、我们如何使用信息

  1. 提供实时语音对话、语音识别（ASR）、语音合成（TTS）与发音评估服务；
  2. 生成个性化学习报告与训练建议；
  3. 维护账户、计费与客服支持；
  4. 改进产品体验与服务安全（含反滥用、风控）。

三、信息的共享与第三方 AI 服务

为提供核心功能，您的语音与文本数据可能传输至下列第三方 AI 服务提供商处理：

服务商发送内容用途
Deepgram（美国）语音音频实时语音识别（ASR）
阿里云 DashScope / 通义千问（中国）语音音频、转写文本语音识别、AI 对话、语音合成（TTS）
DeepSeek（中国）转写文本备用 AI 对话通道
Microsoft Azure AI Speech语音音频发音评估（音素打分）
Sentry崩溃与性能诊断（不含账号标识符）稳定性诊断

我们要求各服务商以合同方式承诺，仅为本政策所述目的处理数据，并采取不低于本政策第四条所述标准的数据保护措施（传输加密 TLS/WSS、访问控制、审计日志）。

除上述服务商及法律要求外，我们不会向任何第三方出售、出租或共享您的个人信息。

四、数据存储与安全

  1. 数据按用户区域存储于阿里云中国大陆与新加坡数据中心，采用加密传输（TLS/HTTPS/WSS）；跨境传输（如适用）受加密保护并获得同等安全保障；
  2. 语音音频存储采用访问控制与加密措施，仅授权人员可访问；
  3. 我们采取访问控制、日志审计、漏洞管理等措施保护数据安全。

五、数据保留与删除

  1. 账户数据在您注销后删除；
  2. 语音音频在您主动删除或账号注销时删除；
  3. 您可随时通过账号删除页面（youspeak.me/zh/account-deletion）或致信 service@synrise.co 删除账号与个人数据。

六、儿童隐私

我们提供面向儿童的英语学习功能（Miss Lily）。儿童个人信息将依照《中华人民共和国个人信息保护法》及适用法律予以特别保护。我们建议监护人对儿童使用应用进行监督。

七、您的权利

根据适用法律，您有权访问、更正、删除您的个人信息，撤回同意，以及注销账户。您可通过下方联系方式行使上述权利。

UGC 与 AI 内容规则：如何举报或屏蔽语伴、我们如何审核与下架高危内容，见《服务条款》六A（用户生成内容与 AI 对话）。

八、政策更新

本政策可能随产品与法律要求更新。重大变更将通过应用内通知或邮件告知。继续使用即表示您接受更新后的政策。

九、联系我们

如对本政策或您的个人信息有任何疑问，请联系：
邮箱：service@synrise.co
主体：SYNRISE LIMITED（香港，商业登记证号 81194066）

© 2026 YouSpeak. All rights reserved.